Refund & Returns Policy
Last updated: June 2026
At Get2gether, we keep bookings flexible and fair. If your plans change, we’ll guide you through your available options quickly.
Refund & Cancellation Policy
At Get2gether we aim to keep bookings flexible and fair for attendees and event partners.
Cancellation Window
Bookings cancelled at least 72 hours before start time qualify for full refund unless marked non-refundable on the event page.
Late Cancellation
Cancellations made between 24-72 hours before start time may receive partial credit for a future event.
No-show Policy
No-shows and cancellations made less than 24 hours before event start are generally non-refundable.
Event Changes by Organizer
If we postpone or cancel an event, attendees may choose a full refund or transfer to a new date.
Refund Processing
Approved M-Pesa refunds are processed in 1-3 business days. Bank refunds may take 3-5 business days.
Ticket Transfers
If you cannot attend, you may transfer your ticket to another person up to 24 hours before event start.
Support Contact
WhatsApp: +254 745 047 068 | Email: hello@get2gether.co.ke | Address: College House, Koinange Street, Nairobi
Questions About a Cancellation?
Contact us and we’ll guide you through your options:
- Email: hello@get2gether.co.ke
- WhatsApp: 254745047068
- Phone: +254 745 047 068